The icons in the 'status column' of your Request Manager inbox show the status of your requests.
This request awaiting a response from the publisher. If the request is highlighted orange, this could mean that the publisher has left a comment for you to review so please do check.
The publisher has declined your request. Typically, a publisher will provide a reason however if not, leave a comment to ask for further details.
More information requested
The publisher has requested further information regarding your request.
The publisher has quoted a fee for your request. Open the request to review the fee amount and the quotation document to ensure you are clearing all the rights you need before accepting the quotation.
Your request has been issued a licence. Open the request to download your licence document.
Your request has been cancelled. Typically, you will be provided with a reason however if not, leave a comment to ask for further details.
Change of Ownership
The title has changed owner (publisher) and the original request closed. A new request will be generated for the new rights holder so you do not need to resubmit your request.
The request has been closed by the publisher.
Once a request is closed, it cannot be re-opened and both requestors and publishers can no longer make comments or change the status of the request.