Licences issues via PLSclear cover reuse of the material but do not cover providing the content requested.
Some publishers may be able to provide a file but you will need to request this at the time you submit your request by adding a comment into the additional comments field of the request wizard form. You will need to request this directly from the publisher. The PLSclear help desk team does not have access to publisher content.
Please note that some publishers using PLSclear will not be able to provide these files or may charge additional fees to provide the files when requested.