A statement relates to an outstanding invoice amount on our system. This means that either an invoice has not been paid for, or that it has only been partially paid.
The statement provides the invoice number (beginning with SJI) alongside the outstanding amount, including any amount that has already been paid.
If you have already made a payment for the outstanding balance, please send us proof of payment (a remittance or receipt) so that we can locate the payment.
Please quote the invoice number (beginning with SJI) when making any payments.
For more information, please see the article I have received an invoice, what is it for?