If you need a Certificate of Residence, please contact our help desk team directly.
Please reference the request ID or invoice SJI reference for which you require the certificate, as we will need request this from appropriate rightsholder(s).
You can contact us directly through our customer service portal (by clicking on the help widget in the lower right-hand corner of plsclear.com).
The service is available Monday to Friday, 9am-5pm (GMT). For email enquiries please allow up to two working days for a response.